What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

Restarting a service with WMI service sensor



Is there a timer before attempting to restart a service when it is down? Or a min number of down/warnings notifications? In our sensor, the time between the service stopped detection "Warning The Windows service you want to monitor is not running (Stopped). (code: PE011)" and service restart "Notify Service restarted. (code: PE052)" is 12 mins approx. Can it be reduced ? Can it just attempt to restart on first warning that the service is not running?

restart-service wmi-sensors wmi-service

Created on Oct 22, 2020 5:32:29 PM

1 Reply



Hi there,

This cannot be defined in PRTG since PRTG does not restart the service. The service is restarted by Windows, so I recommend to check the service configuration in Windows.

Created on Oct 23, 2020 10:42:13 AM by  Moritz Heller [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.