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Can PRTG receive email alerts from other sources?



Hi, I have a few LAN's in my buidling that are physically separate so there's no interconnectivity whatsoever between them. PRTG is on a server on one of the LAN's.

Devices on the other LAN's have inbuilt email alerting so can PRTG receive these email alerts into the PRTG dashboard where I can see them, action them, respond to them?

Please let me know if you recommend a different workaround

Regards, Anansi

alert lan prtg-network-monitor

Created on Oct 29, 2020 7:00:02 PM

1 Reply



Hello Anansi,

Regarding your demand, you could use the IMAP sensor on the mail server which receives the emails from your devices, before processing them according to your needs.

Depending on the sensor result, you could then use notification triggers to execute specific actions. Here is the manual about the notifications templates in PRTG : https://www.paessler.com/manuals/prtg/notifications_settings#methods

I also invite you to have a look at our Youtube video regarding this matter: https://www.youtube.com/watch?v=QUsyEpPP8S4

You could also deploy remote probes in each LANs where the devices you want to monitor are. To do so, please follow the steps explained on our dedicated page : https://www.paessler.com/support/how-to/remote-probe-installation

If you have further questions, let us know.
Kind regards.

Created on Oct 30, 2020 1:04:00 PM by  Florian Lesage [Paessler Support]

Last change on Oct 30, 2020 1:04:45 PM by  Florian Lesage [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.