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Dell/EMC switch OS10 SNMP Monitoring with prtg



I want to monitor a dell switch S5212f-on (os10) model with PRTG, I made the following configurations but still cannot read information from the switch.

sw1# show snmp engineID local Local default SNMP engineID: 0x800[.....]

Configure SNMP views sw1(config)# snmp-server view rostatus included sw1(config)# snmp-server view roinerror included sw1(config)# snmp-server view roouterror included sw1(config)# snmp-server view ropower included sw1(config)# snmp-server view rofan included sw1(config)# snmp-server view rofan2 included

Configure SNMP groups sw1(config)# snmp-server group v3group 3 priv read readonly notify alltraps

Configure SNMP users sw1(config)# snmp-server user prtguser v3group 3 encrypted auth [....]

Configure SNMP traps

sw1(config)# snmp-server host [ip @1] informs version 3 priv prtguser sw1(config)# snmp-server host informs version 3 priv prtguser

I only have control on the switch and not on the prtg server ( another team in the company) What am I missing? or do you suspect that something may be missing from prtg server side other than the IP @ of the switch?

dell snmp switch

Created on Nov 6, 2020 3:04:51 PM

1 Reply




Thank you for your post.

Unfortunately, we can not provide any information on how to configure your device. If SNMP is configured on your device, then you can check the "Credentials for SNMP" in your PRTG core server. Here it is important that the correct SNMP version is selected, and in case of SNMP v2 that the correct "Community String" is entered. If you use SNMP v3, please make sure that you restart the probe after you have entered the credentials, for them to be applied.

You can also use our SNMP Tester to check if the device can be queried from the PRTG core server (or the probe on which you want to add the sensors).

Kind regards,
Sasa Ignjatovic, Tech Support Team

Created on Nov 9, 2020 9:43:21 AM by  Sasa Ignjatovic [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.