What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

create a remote ping



Hi all I want to create a probe that pings via SSH

example: SSH connection XXX.XXX.XXX.XXX id AAAA PW BBBB


I created a device to which I specified SSH parameters

and my probe inherits the parameters of the equipment

I get the error message Failed to create connection (2)

ping remote ssh

Created on Nov 17, 2020 5:38:13 PM

1 Reply



I'd like to ask you to open a support ticket, so that we can exchange logfiles and troubleshoot this issue. Please refer to this KB article when opening the ticket.

Kind regards,
Matthias Kupfer - Team Tech Support

Created on Nov 18, 2020 2:45:44 PM by  Matthias Kupfer [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.