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cannot setup LDAP

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cannot setup, error as below

The validation of the data you entered has failed. The Active Directory domain is not accessible

The settings have not been changed. Error details Version: 20.4.63.1427 Server: 127.0.0.1:4443 URL: /editsettings?[object FormData] Time: 11:50:47

ldap prtg settings

Created on Nov 19, 2020 3:53:21 AM by  Sim Ling Fong (0) 1



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Hi there,

I think this case would be better handled in an actual support ticket, in which we can exchange more detailed information. So, please open a support ticket so we can continue troubleshooting there. Please refer to this KB article in the ticket.


Kind regards,
Matthias Kupfer - Team Tech Support

Created on Nov 19, 2020 12:01:59 PM by  Matthias Kupfer [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.