Once per week there is a scheduled server reboots. All our sensors that are down (Advanced exe/script) but acknowledged lose their acknowledged status.
I thought it was because they went throught the "warning", but even when configured to "set to down immediatly" the problem happens.
Here is what happens:
- Sensor is down
- Sensor is down (acknowledged)
- Sensor is paused by dependency (host is down during reboot)
- Sensor is resumed and down immediatly (but not acknowledged anymore)
What should we do to handle this? I'm afraid even a schedule won't work because it sets the sensor to paused for this.
This is really annoying, it means eternal re-acknowledgement of a sensor.