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Monitor windows process that isnt always running



I want to monitor a process in Windows that is run on demand. When its not needed the exe process is stopped and PRTG reports it as down/missing. At the moment I have a permanent rule on it to stop it alerting.

The requirement is to get the information out of the process that shows its usage statistics and not when its down. Is there a way to stop PRTG doing a down check on it?

exe process windows

Created on Dec 8, 2020 9:46:50 PM

1 Reply




Thank you for your message.

I'm afraid that PRTG will continue to execute requests on the device and report the sensor as DOWN while the process is not running. To avoid being notified every time the sensor goes down, simply remove the notification triggers.

If the process is executed at regular interval, you could use the API of PRTG to pause/resume the sensor automatically. Here is the corresponding API calls:

Resume a sensor: https://PRTG_SERVER/api/pause.htm?id=objectid&action=1&username=PRTG_USER&passhash=PASSHASH

Pause a sensor: https://PRTG_SERVER/api/pause.htm?id=objectid&pausemsg=yourmessage&action=0&username=PRTG_USER&passhash=PASSHASH

Kind regards.

Created on Dec 9, 2020 3:05:33 PM by  Florian Lesage [Paessler Support]

Last change on Dec 9, 2020 3:06:54 PM by  Florian Lesage [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.