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Can Alerts be acknowledged through MS Teams?

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New to the product, however really like what is see. I have created a teams channel and am getting alters there. Anytime I try to use one of the actions, I am presented with the following in my browser.

There was a problem...

PRTG Network Monitor has encountered a problem. Your last request could not be processed properly. Error URL:

%2Facknowledgealarm.htm%3Fid%3D3734%26ackmsg%3DAcknowledged%20via%20Microsoft%20Teams%26TargetURL%3D%2Fsensor.htm%3Fid%3D3734%26

I feel I must have missed something in the configuration, just not able to locate it.

alerts microsoft-teams prtg

Created on Dec 20, 2020 2:23:42 AM

Last change on Dec 21, 2020 7:12:51 AM by Florian Lesage [Paessler Support]



1 Reply

Votes:

0

Hello,

Thank you for your message.

Did you followed this Blog article regarding Teams notifications ? If that's not the case, please do so.

The URL to acknowledge the sensors is not correct, you should indeed have the following request: /api/acknowledgealarm.htm?id=SENSORID&ackmsg=MESSAGE&username=PRTGUSER&passhash=PASSHASH

Please, let us know how you configured the notifications.

Regards.

Created on Dec 21, 2020 10:53:47 AM by Florian Lesage [Paessler Support]

Last change on Dec 21, 2020 10:56:00 AM by Florian Lesage [Paessler Support]




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