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Can Alerts be acknowledged through MS Teams?



New to the product, however really like what is see. I have created a teams channel and am getting alters there. Anytime I try to use one of the actions, I am presented with the following in my browser.

There was a problem...

PRTG Network Monitor has encountered a problem. Your last request could not be processed properly. Error URL:


I feel I must have missed something in the configuration, just not able to locate it.

alerts microsoft-teams prtg

Created on Dec 20, 2020 2:23:42 AM

Last change on Dec 21, 2020 7:12:51 AM by  Florian Lesage [Paessler Support]

1 Reply




Thank you for your message.

Did you followed this Blog article regarding Teams notifications ? If that's not the case, please do so.

The URL to acknowledge the sensors is not correct, you should indeed have the following request: /api/acknowledgealarm.htm?id=SENSORID&ackmsg=MESSAGE&username=PRTGUSER&passhash=PASSHASH

Please, let us know how you configured the notifications.


Created on Dec 21, 2020 10:53:47 AM by  Florian Lesage [Paessler Support]

Last change on Dec 21, 2020 10:56:00 AM by  Florian Lesage [Paessler Support]

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