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.NET Framework 4.8 not detected



We installed a new windows server 2019 with PRTG Core As recommended we installed .net Framework 4.8. Unfortunately we cannot activate the VMWare SOAP plugin. It still displays the error message that no .net 4.7.2 is installed. We tried to install the 4.7.2 Developer Kit because the normal installer stops with the message that a new version has already been installed. We checked the registry and it shows .net 4.8. As far as I can tell .net 4.8 is not recognized by the prtg core server.

-net 4-8 soap

Created on Jan 3, 2021 11:33:53 AM

2 Replies




Thank you for your post.

Are you adding the sensor to the Local Probe or a Remote Probe?
In case you are adding the sensor to a Remote Probe, then you will need to install .NET 4.7.2 or later on the system running the Remote Probe.

Kind regards,
Sasa Ignjatovic, Tech Support Team

Created on Jan 5, 2021 9:38:08 AM by  Sasa Ignjatovic [Paessler Support]




I found the problem. The credentials from the vmware server were no longer stored. So it was my mistake. Unfortunately the message was a bit misleading.

Thanks for the help anyway.

Created on Jan 5, 2021 10:30:23 AM

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.