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How do I change the GID or access key of my local probe?

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We have moved our PRTG core installation to a new server using the configuration backup from the existing server. As a result, the new server does not have the credentials for its own probe saved in its configuration. When I try to alter the access code or GID of the local probe on the new server it is greyed out, how can I mitigate this?

access-key gid local-probe

Created on Jan 25, 2021 3:51:34 PM



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Hello,

Thank you for your response.

It is not possible to change the access key or GID of a Local Probe. Do you see any connection issues between your Local Probe and the PRTG core server?

Kind regards,
Sasa Ignjatovic, Tech Support Team

Created on Jan 26, 2021 1:17:28 PM by Sasa Ignjatovic [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.