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Is it mandatory to install a npcap during the PRTG installation?



I ran the PRTG Installer and finished it, but a npcap driver was not installed.

Is it mandatory to install the npcap during the PRTG installation?

Is the npcap only needed when using Packet Sniffer sensor?

installer npcap system-crash winpcap

Created on Feb 4, 2021 8:01:54 AM

1 Reply



Hi Jonathan,
It is not mandatory to install npcap. Npcap is only needed when you want to add a Packet Sniffer sensor.

Kind regards
Felix Wiesneth - Team Tech Support

Created on Feb 8, 2021 7:38:43 AM by  Felix Wiesneth [Paessler Support]

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