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don't have log in a sensor

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hi there; i have a downtime in an interface and we have relevant log in prtg log tab but we havent any log in log tab of this sensor! explain the reason for this please. thank you and best regard

alarm down log

Created on Feb 13, 2021 6:43:32 AM by  yalda (0) 1



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Hello,

the Log tab shows recent status changes. The purge limit can be set independent of the historic data purge. Both (and other) purge limits can be set via Setup | System Administration | Core & Probes, section "Historic Data Purging".

By default, historic data is purged after 365 days, logs after 30 days.

Created on Feb 15, 2021 1:21:27 PM by  Arne Seifert [Paessler Support]



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but purge limits in my panell is set similar the default setting! the historic data is purged after 365 days and logs after 30 days.

Created on Feb 16, 2021 6:28:32 AM by  yalda (0) 1



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Hello,

in that case, the oldest log entries for that object were older than 30 days, or someone removed the files for the logs.

The default location for that files is "C:\ProgramData\Paessler\PRTG Network Monitor\Log Database".

Created on Feb 16, 2021 11:05:30 AM by  Arne Seifert [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.