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HPE G7 Hit-Or-Miss on Physical Disk Sensor



I help manage and monitor multiple servers, including several HPE G7s. I know that G7 iLOs are right on the cusp of support for the Physical Disk sensors, but we've managed to make them work. I've got everything in place to gather the information. The G7s have the iLO drivers, Mgmt Agents, and WBEM all installed and working so that iLO 3 will send it's information into the OS.

I've also got the SNMP service installed and configured correctly on the servers.

However, what's weird is that some G7s will allow me to add the physical disk sensor and others will fail saying the "sensor could not find any disks on the monitored device". They're both configured the exact same way with the exact same information.

I'm fairly confident SNMP is working because general SNMP sensors (such as Uptime) report information, and even the specific HPE System Health sensors works correctly on the servers, but it's always hit-or-miss on whether a G7 will reports the disks or not.

Are there any steps I'm missing to get the information?

Thanks for any assistance!

g7 hpe physicaldisk prtg snmp

Created on Mar 9, 2021 7:45:36 PM


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