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PRTG Email Notification Help



Hi All! I am new to PRTG. I want to enable email notification on PRTG. Currently I am monitoring network devices on LAN. I want to enable notifications if sensor went down then I want to receive email.

PRTG server is installed on our LAN network. Email server is located on Cloud.

How can I do that?


notifications prtg snmpv2c

Created on Mar 10, 2021 9:44:12 AM

1 Reply



Hello Hamid,

Thank you for your message.

Regarding Email notification, I invite you to configure the SMTP settings under Setup > System Administration > Notification Delivery (/systemsetup.htm?tabid=3). There you can configure the address of your SMTP relay server as well as port and encryption.

You will find the corresponding manual here: https://www.paessler.com/manuals/prtg/notification_delivery_settings

If you have questions, let us know.


Created on Mar 12, 2021 9:43:39 AM by  Florian Lesage [Paessler Support]

Last change on Mar 12, 2021 9:43:55 AM by  Florian Lesage [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.