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Active Directory Sync Group

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Hello ,

I am using prtg program.

I created a user group, but I cannot see the people I have just added to the group on prtg.

What can i do ?

active-directory group sync

Created on Apr 2, 2021 8:58:22 AM by  tinci (0) 1



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Hello tinci,

The users will be added once they login for the first time when you are using Active Directory integration.


Kind regards

Felix Wiesneth - Team Tech Support

Created on Apr 2, 2021 9:39:26 AM by  Felix Wiesneth [Paessler Support]



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Thank you for answer. i did these and it works fine but when i add people to groups i created for prtg i can't see the person i added on prtg.

Created on Apr 2, 2021 10:05:16 AM by  tinci (0) 1



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Hello tinci,

An AD user account in PRTG is only created when the user login for the first time.


Kind regards

Felix Wiesneth

Created on Apr 2, 2021 12:39:22 PM by  Felix Wiesneth [Paessler Support]



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