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Geo Map not loading



Hi, I've just activated the Geo Maps feature and set it to "default" (also tried "Here" Maps setting). The core server can access all Here-Maps API URLs as described in your KB. But the map still isn't loading, it shows just " ? ? ? ?". Our PRTG server runs on the latest version


geo-maps geomaps prtg

Created on Apr 27, 2021 8:13:45 AM

3 Replies




This is currently a bug in the newest version of PRTG. This is already addressed and should be fixed in the next version. At the moment I cannot give you an ETA when the update will be available, but it should be available at the end of the next month.

Kind regards,
Marijan Horsky, Team Technical Support

Created on Apr 28, 2021 5:59:56 AM by  Marijan Horsky [Paessler Support]



Hi Marijan,

thanks for your reply. Does this bug affect all maps or just Here? Otherwise I would try to use Google instead...

Regards, Michael

Created on Apr 28, 2021 8:43:44 AM




This affects the maps in PRTG.

Created on Apr 28, 2021 9:12:35 AM by  Marijan Horsky [Paessler Support]

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