What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general. You are invited to get involved by asking and answering questions!

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
300.000 administrators have chosen PRTG to monitor their network. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

Error (Bad Request) while selecting certain map objects



Your Vote:




as soon as the preview of certain map object in the map editor is loaded the editor crashes.

This is the error message:

Fehler (Bad Request) Das ausgewählte Objekt kann hier nicht verwendet werden. Fehlerdetails Version: Server: server-prtg URL: /controls/mapobjectpreview.htm?id=32076&count=5&dependency_=0&width=200&height=200&selected=&mapelements=%2C*graph+without+text+0.htm*&maptitles=%2C*+Live-Graph+(nur+Sensoren%2C+keine+Beschriftung)*&_=1619607005187 Time: 13:16:42

it says:

Error (Bad Request) The selected object cannot be used here. Error details ...

in this case the map object is the "Live graph(sensor only, no labelling)" but the Problem does also occur with other objects like the "Primary top list of a sensor“.

bad-request error graphs map map-objects prtg

Created on Apr 28, 2021 11:32:03 AM by  MoreQuestion (50) 1 1

Last change on Apr 28, 2021 7:09:03 PM by  Felix Wiesneth [Paessler Support]

1 Reply

Accepted Answer



Your Vote:




Thank you for your message.

There is a bug regarding the map designer in version 21.2.67, on which our development team is currently working on. A fix will be provided in the next release of PRTG.

In the meantime, our release manager provided a workaround in our release notes that I invite you to have a look at: https://www.paessler.com/prtg/history/stable

If you have questions, let us know.


Created on Apr 29, 2021 9:25:45 AM by  Florian Lesage [Paessler Support]

Please log in or register to enter your reply.

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.