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how to get version of prtg

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how to get version of prtg

prtg snmp wmi

Created on May 15, 2021 10:53:16 AM by  Reuven Goldberg (0) 1



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Hello Reuven,

Thank you for your message.

Can you please describe what you need exactly? Are you looking for a specific version of PRTG?

In this case, if you already have PRTG installed you can get the installer of the current version you are using under "C:\Program Files (x86)\PRTG Network Monitor\PRTG Installer Archive".

If you do not have access to your PRTG installation or need an other version, let us know.

Regards.

Created on May 17, 2021 5:21:35 AM by  Florian Lesage [Paessler Support]



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Hello Reuven,

Your PRTG version is displayed in the status bar (bottom left) when connection to your PRTG server with your internet browser.

You can also get your PRTG version using the API call:

http://yourserver/api/getststus.xml&username=myuser&password=mypassword

This will get you your PRTG status, including the current version

<?xml version="1.0" encoding="UTF-8"?>
<status>
    <NewMessages>4</NewMessages>
    <NewAlarms>0</NewAlarms>
    <Alarms>3</Alarms>
    <AckAlarms></AckAlarms>
    <NewToDos></NewToDos>
    <Clock>17-5-2021 11:53:48</Clock>
    <ActivationStatusMessage>(Tag activationstatusalert unknown)</ActivationStatusMessage>
    <BackgroundTasks>0</BackgroundTasks>
    <CorrelationTasks>0</CorrelationTasks>
    <AutoDiscoTasks>0</AutoDiscoTasks>
    <Version>21.1.66.1664+</Version>
    <PRTGUpdateAvailable>yes</PRTGUpdateAvailable>
    <IsAdminUser>true</IsAdminUser>
    <IsCluster></IsCluster>
    <ReadOnlyUser></ReadOnlyUser>
    <ReadOnlyAllowAcknowledge></ReadOnlyAllowAcknowledge>
    <ReadOnlyPwChange></ReadOnlyPwChange>
</status>

Sensors | Multi Channel Sensors | Tools | Notifications

Kind regards,

[[https://prtgtoolsfamily.com]] PRTG Tools Family

Created on May 17, 2021 9:57:25 AM by  PRTG Tools Family [prtgtoolsfamily.com] (13,273) 3 4



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.