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Could not create the Microsoft 365 Service Status Advanced sensor

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0

anyone get the Microsoft 365 sensor to work? advanced sensor.

The sensor could not authenticate with Microsoft 365. Check your credentials in the device settings. Authentication failed: ChilkatLog: ObtainAccessToken: DllDate: Jul 24 2019 ChilkatVersion: 9.5.0.79 ogging: 0 sendReqFormUrlEncoded: sendReqHeader: omitContentType: 0 sendReqHeader2: checkEstablishConnection: The connection already exists

microsoft microsoft-365 prtg

Created on Jun 2, 2021 1:11:14 PM



3 Replies

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0

Hello,

Do you have any Microsoft 365 or Azure sensors that are already running?
If you do, the issue could be because of these sensors already occupying the connection. As a workaround you can set each of the sensors to run with a scanning interval of 30 minutes or more, this way they should avoid building additional connections.

Kind regards,
Sasa Ignjatovic, Tech Support Team

Created on Jun 3, 2021 12:54:22 PM by Sasa Ignjatovic [Paessler Support]



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Changed the scan interval to 30 sec but still issue remains same and also there are no other connection with API

Created on Oct 10, 2022 5:48:26 AM



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0

The scanning interval needs to be set to 30 minutes instead of seconds. Also, are you using the latest PRTG version 22.3.79?

Kind regards,
Sasa Ignjatovic, Tech Support Team

Created on Oct 10, 2022 10:10:47 AM by Sasa Ignjatovic [Paessler Support]




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