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Could not create the Microsoft 365 Service Status Advanced sensor

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anyone get the Microsoft 365 sensor to work? advanced sensor.

The sensor could not authenticate with Microsoft 365. Check your credentials in the device settings. Authentication failed: ChilkatLog: ObtainAccessToken: DllDate: Jul 24 2019 ChilkatVersion: 9.5.0.79 ogging: 0 sendReqFormUrlEncoded: sendReqHeader: omitContentType: 0 sendReqHeader2: checkEstablishConnection: The connection already exists

microsoft microsoft-365 prtg

Created on Jun 2, 2021 1:11:14 PM by  totalnet32 (0) 1



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Hello,

Do you have any Microsoft 365 or Azure sensors that are already running?
If you do, the issue could be because of these sensors already occupying the connection. As a workaround you can set each of the sensors to run with a scanning interval of 30 minutes or more, this way they should avoid building additional connections.


Kind regards,
Sasa Ignjatovic, Tech Support Team

Created on Jun 3, 2021 12:54:22 PM by  Sasa Ignjatovic [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.