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New 3Par Sensors Credentials

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I like to test the new 3Par Beta Sensors, but i don't find the option in Parent Device to add credentials?

3par beta credentials

Created on Jun 21, 2021 8:38:50 AM



4 Replies

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Hello Dawed

Thank you for contacting us.

If you go to the device settings and scroll down to the credentials section, you should be able to find the Credentials for HPE 3PAR. If you break the inheritance it should allow you to make your own settings.

Cheers

Created on Jun 24, 2021 5:09:13 AM by Luis Quesada (Paessler Technical Support)



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Sorry for late answer, i don't have that specific credantial settings... may i need to restart first the core?

Created on Jul 6, 2021 7:22:43 AM



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Hello Dawed This option should be available on the device settings. Make sure you are running the lattes PRTG version.
If you are still not able to find this option, we would need to have a closer look at your system. To do this, it would be a good idea to open a ticket and make reference to this KB article in order to further investigate it.

Cheers

Created on Jul 6, 2021 5:21:59 PM by Luis Quesada (Paessler Technical Support)



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After restarting the core server i could add the credentials

Created on Jul 7, 2021 6:11:01 AM




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