This article applies as of PRTG 22

Apply Zoom Service Status sensors and Modbus TCP and Modbus RTU sensors via device templates

If you want PRTG to create the sensors if they are included in a device template, you must remove the false_check requirement in the according device template file. Follow the steps below to do so:

Step 1: Create a device template

• First, you must create a new device template. For details, see PRTG Manual: Create Device Template.

Step 2: Find and open the device template

• You can find the device templates in the \devicetemplates subfolder of the PRTG program directory.

• Open the device template with a text editor and find the section that looks like the following:

<check id="false_check" meta="momo.paessler.sensor_name.false_check"/> <create id="{00000000-0000-0000-0000-00000000000}" kind="paessler.sensor_name" requires="false_check" displayname="Sensor name">

• Here you can see, for example, the section for the Zoom Service Status sensor:

<check id="false_check" meta="momo.paessler.Zoom.false_check"/> <create id="{00000000-0000-0000-000-000000000000}" kind="paessler.Zoom.zoom_service_status_sensor.6" requires="false_check" displayname="Zoom Service Status">

Step 3: Delete false_check

• Delete false_check from requires="false_check" so that it now looks like the following: requires="".

Step 4: Save the template

Step 5: Apply the template

• You can now apply the device template in PRTG.