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How can I apply Zoom Service Status sensors and Modbus sensors via device templates?



I want PRTG to create the Zoom Service Status sensor and the Modbus TCP and Modbus RTU sensors if I use a device template that includes these sensors. How can I do that?

device-template modbus prtg zoom

Created on Jun 22, 2021 12:35:49 PM by  Florian Weik (1,927) 2 2

1 Reply

Accepted Answer



This article applies as of PRTG 22

Apply Zoom Service Status sensors and Modbus TCP and Modbus RTU sensors via device templates

If you want PRTG to create the sensors if they are included in a device template, you must remove the false_check requirement in the according device template file. Follow the steps below to do so:

Step 1: Create a device template

Step 2: Find and open the device template

  • Open the device template with a text editor and find the section that looks like the following:

<check id="false_check" meta="momo.paessler.sensor_name.false_check"/> <create id="{00000000-0000-0000-0000-00000000000}" kind="paessler.sensor_name" requires="false_check" displayname="Sensor name">

  • Here you can see, for example, the section for the Zoom Service Status sensor:

<check id="false_check" meta="momo.paessler.Zoom.false_check"/> <create id="{00000000-0000-0000-000-000000000000}" kind="paessler.Zoom.zoom_service_status_sensor.6" requires="false_check" displayname="Zoom Service Status">

Step 3: Delete false_check

  • Delete false_check from requires="false_check" so that it now looks like the following: requires="".

Step 4: Save the template

Step 5: Apply the template

  • You can now apply the device template in PRTG.

Created on Jun 22, 2021 12:49:04 PM by  Florian Weik (1,927) 2 2

Last change on Jun 28, 2022 11:13:14 AM by  Brandy Greger [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.