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NIC disconnected, but traffic sensor report show 0% downtime

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I have disconnected network cable from a NIC interface for some testings, i can get error alert from PRTG and see the NIC interface status changed to down, but few days later when i generate the report, i saw that NIC interface downtime in that period is 0%, but the coverage is 80%. why this happen? Thank you!

coverage downtime traffic-sensor

Created on Jun 25, 2021 4:00:31 AM by tpnaritahk (0) ●1



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Hello,,

We would need to take a look at the historic data of the sensor in order to investigate this. I suggest that you open a support ticket for this by sending a email to [email protected], or you can open a ticket from the PRTG web interface by going to Setup>Contact Support.

Kind regards,
Sasa Ignjatovic, Tech Support Team

Created on Jun 28, 2021 7:16:07 AM by Sasa Ignjatovic [Paessler Support]



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