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ESXI 7.0 - Hardware Status SOAP monitor



After installing our new ESXI 7.0 HP proliant servers, upgrading from ESXI 6.5 (Also proliant) I'm finding the VMware Hardware Status SOAP sensor no longer works.

It shows as "No Channel". Whereas our 6.5 ones are working without issue.

Same root PW inherited, the host performance sensor works no problem on these new hosts.

Confirmed updated to latest version of PRTG.

Head scratching time!

VCSA version: 7.0 ESXI version: 7.0 update 2

esxi-7-0 hardware-status soap vmware

Created on Jun 30, 2021 10:48:08 AM

1 Reply



Hello there,

For SOAP Sensors PRTG directly uses the results it gets returned. You can also take a look at those results by activating "Store Result" in the sensor setting.

If there is no information included here, I would recommend to get in touch with VMWare, so they can check why there is no information returned.

Kind regards,
Birk Guttmann, Tech Support Team

Created on Jul 2, 2021 11:39:11 AM by  Birk Guttmann [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.