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snmp trap message recived from veeamone but not show on notification sent from PRTG

Votes:

0

greatings i have a issue with prtg snmp trap reciver and bindings! my cenario is : several veeam B&R servers monitor by veeam one . veeamone snmp communication with prtg is all good and i recive trap messages in prtg i want to monitor veeam backup jobs and recive notification via webhook notification (telegram). the notification that i recive is like this:

⚠️There's a Down sensor in your PRTG! SNMP Trap Receiver (SNMP Trap Receiver)

Last Message 0.03 #/s (Errors) is above the error limit of < 0.01 #/s in Errors. 
Device K-Veeamone
IP/DNS 192.168.20.16
Probe Monitoring-HQ
Group Server
}}}
the traps that i recive are like:
{{{
SNMPv2-SMI::enterprises.31023.50.306 = Agent backup job state - (Job "test-ignore this - 192.168.20.8" finished with warning<br>Job finished with warning at 7/10/2021 3:55:50 PM <br>Processing finished with warnings at 7/10/2021 3:55:50 PM<br>Unable to truncate SQL server transaction logs. Deta...

my problem is the message in the trap "agenet backup job stat ...." is not shown on my web hook notification and just an unreadable "0.03 #/s (Errors) is above the error limit of < 0.01 #/s in Errors. " is recived wich is the sensor config.
how can i get the snmp trap body in my notification? p.s:im binding

bindings[SNMPv2-SMI::enterprises.31023.50.306]

for error filter

backup snmptrap telegramnotification

Created on Jul 10, 2021 12:02:16 PM

Last change on Jul 12, 2021 7:58:01 AM by  Felix Wiesneth [Paessler Support]



2 Replies

Votes:

0

what i recive from my server :

	SNMPv2-MIB::snmpTrapOID.0 = SNMPv2-SMI::enterprises.31023.50.0.201
SNMPv2-SMI::enterprises.31023.50.301 = Backup Server
SNMPv2-SMI::enterprises.31023.50.302 = 192.168.20.8
SNMPv2-SMI::enterprises.31023.50.303 = 192.168.20.8
SNMPv2-SMI::enterprises.31023.50.304 = Warning
SNMPv2-SMI::enterprises.31023.50.305 = Warning
SNMPv2-SMI::enterprises.31023.50.306 = Agent backup job state - (Job "test-ignore this - 192.168.20.8" finished with warning<br>Job finished with warning at 7/10/2021 3:55:50 PM <br>Processing finished with warnings at 7/10/2021 3:55:50 PM<br>Unable to truncate SQL server transaction logs. Deta...

i want to somehow show this message instead of current sensor message:

"Agent backup job state - (Job "test-ignore this - 192.168.20.8" finished with warning<br>Job finished with warning at 7/10/2021 3:55:50 PM "

Created on Jul 12, 2021 12:06:41 PM

Last change on Jul 12, 2021 1:27:28 PM by  Felix Wiesneth [Paessler Support]



Votes:

0

Hello,

Please open a support ticket with our support team. We will need to get some screenshots from you of the Notification Template you're using. That would be the best method for support.

Benjamin Day
[Paessler Support]

Created on Jul 12, 2021 8:35:50 PM by  Benjamin Day [Paessler Support] (1,441) 2 1




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