What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

SNMP error Session (-3000)-2011

Votes:

0

Hello, We're getting the following error message on all of our SNMP sensors after upgrading our Windows 7 probe to the current version of PRTG: Could not create SNMP Session (-3000)-2011

I already tried to restart the PRTG Probe Service with no avail

prtg snmp snmp-error#2011

Created on Jul 19, 2021 9:26:28 AM

Last change on Jul 19, 2021 1:02:19 PM by Felix Wiesneth [Paessler Support]



1 Reply

Votes:

0

Please try to install the latest VC++ addons (https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0) in order to make this work again properly. It has worked for some of our customers.

Apart from that, you should upgrade, as Windows 7 is EOL since January 2020 :)

Created on Jul 29, 2021 9:38:16 AM by Stephan Linke [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.