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Core server service does not stop



Hello, i have a issue today, the web server from core is not available, so i tried to use admin tool to stop and the start server core service but the service does not stop ( ok to stop probe service). Do i have to reboot the virtual machine hosting the core server ? Tha,ks

prtg service web-service

Created on Jul 20, 2021 11:22:54 AM

2 Replies



Hi i did reboot the vm hosting the core and things are back to normal state.

Created on Jul 20, 2021 3:46:16 PM



Hi there,

I'm happy to hear that PRTG is working again.

Kind regards

Felix Wiesneth - Team Tech Support

Created on Jul 20, 2021 4:52:25 PM by  Felix Wiesneth [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.