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SNMP Trap reciever not showing messages



not receiving any messages form SNMP traps

I've verified that the server is receiving the traps and that SNMP v2c is being sent form remote host in Wireshark

even the counter in the trap receiver sensors increase , however no messages are shown.

I've also tried adding the mibs/oid files to the correct folder till no messages form the traps

please assist

snmp trapreceiver v2

Created on Jul 31, 2021 1:27:26 AM

3 Replies




Thanks for contacting us.

Have you configured a notification template for the SNMP traps to test it? Here's more on this: https://www.paessler.com/manuals/prtg/notifications_settings#trap

If yes, go to the Logs tab | System Events | Notification Related. What does it show when you test the notification?


Miguel Aikens

Created on Aug 4, 2021 11:32:22 PM by  Miguel Aikens [Paessler Technical Support]



My issue ended up being an incorrect time zone configuration on the server ,once I configured the time zone traps started showing up.

Created on Aug 5, 2021 10:58:59 PM




Thanks for letting us know how you got it resolved.

Kind regards,

Miguel Aikens

Created on Aug 6, 2021 2:16:28 PM by  Miguel Aikens [Paessler Technical Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.