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VMware Host Hardware Status (SOAP) Sensor - Not reporting CPU info After 6.7 Upgrade

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Hi,

We have updated our ESXI Server estate to V6.7 from V6.5, our sensor is now reporting almost 200 unknown elements almost all related to CPU.

These have been supressed for now but how do I go about kicking this back into life?

A reboot of the target is an arduous task due to the 5 9s, a reinstall of the sensor has not resolved it. From speaking to support they suggest that the upgrade may result in the drivers not being able to communicate with the CIM service. Does this mean that we have to wait for VMware to release an update to the sensor?

Any info on this would be greatly appreciated!

esxi hardware vmware

Created on Aug 5, 2021 8:44:28 AM by  Seansmith (0) 1



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.