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How to create a business sensor properly (Ping only)



Hello, We have to monitor 2 gateways. I created a business sensor but it doesn't work as expected.

- We want a warning, if 1 is down - We want an error but only, if both are down for longer than 1 hour

We have a standard ping sensor on both gateways. I created the sensor and set the "intervall" on 15 minutes after 3 intervall warnings (tried it on the gateways and on the business sensor).

I tried to to set the percentage on 75/ 50 and 50/25 but we got errors the entire time. (I assume it's 50/25 as your doc says it's bigger than and not bigger/equals.)


business-process ping prtg

Created on Aug 12, 2021 2:46:52 PM

1 Reply



Hi Youki,

Thanks for reaching out to us!

50% means that at least half of the sensors need to fulfil the threshold condition to change the Business Process Sensor's status; so far so good then.

What's the current status of both source sensors while testing the sensor settings? Also provide a screenshot of the settings page of the sensor as well as a screenshot of the error message which you see in the sensor message field.

Kind regards,
Felix Saure, Tech Support Team

Created on Aug 13, 2021 9:44:00 AM by  Felix Saure [Paessler Support]

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