We recently installed PRTG on it's own server, and followed the instructions for Active Directory Integration. We had a pre-existing PRTG_Admins group, in the same OU container as another group, however, when attempting to add the PRTG_Admins group, it was not visible, but the other group was.
We attempted then to create a new group PRTGUsers. We used the Administration tool to clear the cache, but was unable to locate the new AD Group.
The groups are still in a drop-down, but I read in another post when there are too many AD Groups it would switch to a "normal input field."
Please advise next steps to resolve this issue.
thank you
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