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IMAP Sensor. How to monitor time without receiving emails with a subject?



Hi. I would like to use a PRTG sensor that can monitor the time when emails are NOT received in a box, with a certain subject. Basically we have an IT service (Barracuda Cloud) that sends us emails with a specific subject. It is a critical service to our OUTLOOK account. We want to place a sensor to alert us if more than XX days pass without receiving emails from that service, since lately this service stopped working, we were not notified and we had a security incident. Any ideas or suggestions? Thanks!

aging imap outlook

Created on Oct 8, 2021 3:02:17 PM

1 Reply




- You can use the IMAP Sensor to filter for specific sensor massages.

- By selecting "If No Email Matches the Above Filters, Set sensor to down status" in the sensor settings, the sensor will be down/red if you didn't receive it

- Afterwards you can add a Notification Trigger (State Trigger): "When sensor state is Down for at least XX seconds, perform notification" (you need to calculate days into seconds).

Created on Oct 12, 2021 7:39:07 AM by  Timo Dambach [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.