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PRTG - Dump Alarms Table - History



We are synchronizing the Alarms from PRTG with ServiceNow using the Servicenow connector.

After a sustained outage, we are seeing a massive influx of hundreds of thousands of alarms having sync across from PRTG to Serivcenow. is it possible to just dump all the alarms from PRTG side? and restart the connection?

PRTG - latest patch / update . Servicenow - Quebec / ITOM License.

Thanks! Dan

api prtg servicenow

Created on Oct 12, 2021 10:14:31 PM

1 Reply




PRTG stores the sensor statuses for five minutes. If it takes longer until the next scan, a new alarm is triggered. It is not possible to circumvent this.

Created on Oct 13, 2021 12:50:42 PM by  Arne Seifert [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.