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Hi all I am trying to setup a few lookups with a range and keep coming up with an error?

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I am trying to set a range for a device that returns the values in a negative format here is the lookup so far it keeps returning the error "undefined value returned -520" <?xml version="1.0" encoding="UTF-8"?> <ValueLookup id="oid.custom.peakwifi.MimosaDbm" desiredValue="-400" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="PaeValueLookup.xsd"> <Lookups> <Range state="Ok" from="-400" to="-600">Ok</Range> <Range state="Warning" from="-610" to="-650">Low</Range> <Range state="Error" from="-660" to="-750">Critical</Range> </Lookups> </ValueLookup>

lookup prtg snmp

Created on Oct 15, 2021 6:17:13 PM by  Jameson (0) 1

Last change on Oct 18, 2021 5:48:44 AM by  Felix Wiesneth [Paessler Support]



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Hi Jameson,

when you are using a range for lookups you will need to define the range from low to high number. In your case you defined it the other way round. So your lookup needs to be defined like this:

<Range state="Ok" from="-600" to="-400">Ok</Range>
<Range state="Warning" from="-650" to="-610">Low</Range>
<Range state="Error" from="-750" to="-660">Critical</Range>

For more insights about using a range in lookups, please take a look here


Kind regards

Felix Wiesneth - Team Tech Support

Created on Oct 18, 2021 6:12:58 AM by  Felix Wiesneth [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.