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Sensor System Health CPU getting error running the latest version of PRTG



The queries for the following channel IDs returned no data: 2 (code: PE269)

bandwidthsensor ciscocpu cpuloadsensor snmpciscosystemhealthsensor systemhealth

Created on Nov 4, 2021 5:41:42 PM

1 Reply



This error message occurs due the index of the required OIDs changed. In this case, PRTG does not "find" the corresponding information since the OID + index is wrong (comparable with wrong address where the street name is correct but not the house number).

To solve this error, you need to re-create the Sensor. In this case, a new metascan is triggered and the correct OID + Index is used again.

Created on Nov 8, 2021 9:02:49 AM by  Moritz Heller [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.