What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

WMI HDD Health sensor error



I want use WMI HDD Health sensor. but makes such a mistake Drive not found (code: PE013) in PRTG Network Monitor

what can i do ?

prtg snmp wmi

Created on Dec 10, 2021 5:40:47 PM

3 Replies




Thank you for your post.

The error suggests that the selected drive can not be found or no longer exists.
Have you tried to recreate the sensor?

Kind regards,
Sasa Ignjatovic, Tech Support Team

Created on Dec 15, 2021 1:46:22 PM by  Sasa Ignjatovic [Paessler Support]



Hello Sasa,

Thank you for reply

Yes. The error suggeste that the selected drive can not be find. I have tried to recreate but nothing changed

Created on Dec 16, 2021 6:58:49 AM




During the recreation of the sensor, could you see the disk during the meta scan? Or at which exact point did the creation fail? Does the error message persist the same?

Kind regards,
Felix Saure, Tech Support Team

Created on Dec 17, 2021 12:16:10 PM by  Felix Saure [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.