What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags


View all Tags

Option to alert individual users about new version via email

Votes:

0

It would be beneficial if you could alert individual user accounts that there is a new version rather than restricting it to the admin account. We use Jira and require PRTG to raise an issue when it is due to be updated. However, we do not want these emails going to the admin account as we have a shared environment with the customer who is the admin.

auto-update prtg prtg-kbtracker

Created on Feb 15, 2022 4:04:26 AM



1 Reply

Votes:

0

Hi Anthony,

Thanks for the reply.

I am afraid this is not possible. One of the workarounds is to use the HTTP Advance to monitor the Auto-Update page (https://127.0.0.1/autoupdate.htm?tabid=1). You can put in the keyword you would like to monitor and when it appears, the sensor will trigger an alert to the relevant user.


With kind regards,
Chan Siau Hen
Paessler Technical Support Team

Created on Feb 18, 2022 5:10:19 AM by  Chan Siau Hen [Paessler Technical Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.