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Error: Access violation address




one of our customer had a problem in some sensors that worked fine for a while and now is: "Access violation address 005389E2 in module 'PRTG Probe.exe'. Read of address 49414D8B".

The sensors with this problem are: CPU, Pagefile, Memory, Broadcom and Volume. It happens in only one server.

Could you please help us?

Thank you very much.

access address violation

Created on Sep 20, 2010 5:01:09 PM

1 Reply

Accepted Answer



Please try:

  • rebooting the host
  • restarting the probe

If none of these help, please see WMI repair list

Created on Sep 21, 2010 1:13:42 PM by  Patrick Hutter [Paessler Support] (7,225) 3 3

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.