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PRTG Fortigate Beta Sensors System y VPN

Votes:

0

ERROR Creating new VPN and statistics for Fortigate, and configuring API Token, error arise. What could be the problem? Kind regards

SYSTEM: PRTG Network Monitor 22.1.74.1869 x64 Auto-Update Status Version 22.1.74.1869 successfully installed Operating System Microsoft Windows Server 2019 Standard (10.0 Build 17763), 8 CPUs (8x x64 Model 63 Step 2), code page "Windows-1252", on VMware

ErrorS:

Sensor
FortiGate System Statistics
The sensor could not connect to the server. ChilkatLog: Connect: DllDate: Nov 28 2021 ChilkatVersion: 9.5.0.89 VerboseLogging: 0 restConnect: domain_or_ip: 1XXX3 socket2Connect: connect2: connectImplicitSsl: connectSocket: connect_ipv6_or_ipv4: Connection attempt failed. maxWaitTimeMs: 30000 totalMsWaitedSoFar: 19550 --connect_ipv6_or_ipv4 connect_ipv6_or_ipv4: Connection attempt failed. maxWaitTimeMs: 30000 totalMsWaitedSoFar: 19600 --connect_ipv6_or_ipv4 --connectSocket --connectImplicitSsl connectFailReason: 7 ConnectFailReason: Connection rejected A few possible causes for a connection being rejected are: - A firewall (software or hardware), such as Windows Firewall, is blocking the connection . - Nothing is listening at the remote host:port --connect2 --socket2Connect --restConnect ip_or_domain: 1XXXX3 port: 443 tls: True Failed. --Connect --ChilkatLog

FortiGate VPN Overview
The sensor could not connect to the server. ChilkatLog: Connect: DllDate: Nov 28 2021 ChilkatVersion: 9.5.0.89 VerboseLogging: 0 restConnect: domain_or_ip: XX socket2Connect: connect2: connectImplicitSsl: connectSocket: connect_ipv6_or_ipv4: Connection attempt failed. maxWaitTimeMs: 30000 totalMsWaitedSoFar: 18450 --connect_ipv6_or_ipv4 connect_ipv6_or_ipv4: Connection attempt failed. maxWaitTimeMs: 30000 totalMsWaitedSoFar: 18650 --connect_ipv6_or_ipv4 --connectSocket --connectImplicitSsl connectFailReason: 7 ConnectFailReason: Connection rejected A few possible causes for a connection being rejected are: - A firewall (software or hardware), such as Windows Firewall, is blocking the connection . - Nothing is listening at the remote host:port --connect2 --socket2Connect --restConnect ip_or_domain: XXXXX port: 443 tls: True Failed. --Connect --ChilkatLog

fortigate statistics vpn-sensor

Created on Mar 25, 2022 3:53:05 PM

Last change on Mar 30, 2022 10:45:46 AM by Felix Wiesneth [Paessler Support]



1 Reply

Votes:

0

Hello,

the first call the sensor does is

https://{host}:{port}/api/v2/monitor/system/time/select

Do you get a reply there?

Created on Apr 6, 2022 11:21:51 AM by Arne Seifert [Paessler Support]




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