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Newly installed Windows service not showing up (Windows service SNMP sensor)

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Hello,

I have installed a new antivirus agent on a server. I now have 3 additional services running on the server for this program. When I add the 'Windows service SNMP' sensor, the new services do not show up and I'm not able to select and therefore monitor them. Strange thing is that I already monitor these services on other servers, and they showed up properly when adding the sensor... I have tried ti empty caches via the console (administration tools) without success. Is there a way to scan again the server to make these services show up?

Thanks for help,

Thomas Williamson

prtg services snmp

Created on Apr 12, 2022 7:30:59 AM by  Eaux de Vienne (0) 1



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Hi Thomas,

Thanks for reaching out to us!

I recommend to use the SNMP Tester to perform a Walk over the OID against the target Windows host (preferably from the Probe where you plan to add the sensor to)

1.3.6.1.4.1.77.1.2.3.1.1

Is the service listed in the results?


Kind regards,
Felix Saure, Tech Support Team

Created on Apr 13, 2022 5:48:07 AM by  Felix Saure [Paessler Support]



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Hello Felix,

Thanks for help!

The SNMP Walk shows indeed the three services missing within PRTG Web GUI:

----------------------- New Test -----------------------
Paessler SNMP Tester - 20.2.4 Computername: SRV-PRTG-P1 Interface: (10.9.0.175)
13/04/2022 08:41:08 (5 ms) : Device: 10.9.0.175
13/04/2022 08:41:08 (11 ms) : SNMP v2c
13/04/2022 08:41:08 (16 ms) : Walk 1.3.6.1.4.1.77.1.2.3.1.1
13/04/2022 08:41:08 (140 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.14.83.101.110.116.105.110.101.108.32.65.103.101.110.116 = "Sentinel Agent" [ASN_OCTET_STR]
13/04/2022 08:41:08 (359 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.26.83.101.110.116.105.110.101.108.79.110.101.32.83.116.97.116.105.99.32.83.101.114.118.105.99.101 = "SentinelOne Static Service" [ASN_OCTET_STR]
13/04/2022 08:41:09 (836 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.40.83.101.110.116.105.110.101.108.79.110.101.32.65.103.101.110.116.32.76.111.103.32.80.114.111.99.101.115.115.105.110.103.32.83.101.114.118.105.99.101 = "SentinelOne Agent Log Processing Service" [ASN_OCTET_STR]

Thomas

Created on Apr 13, 2022 6:45:28 AM by  Eaux de Vienne (0) 1



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Hi Thomas,

That's a good start. If you add the SNMP Windows Service Sensor manually, PRTG will do a meta-scan to list all possible metrics.

Are these three services part of the table you see on the GUI?

Could you please also share the results of the walk over the OID

1.3.6.1.4.1.77.1.2.3.1.3

with us when the meta scan does not include the missing services?


Kind regards,
Felix Saure, Tech Support Team

Created on Apr 13, 2022 8:00:47 AM by  Felix Saure [Paessler Support]



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Hi Felix,

I'm afraid I don't understand precisely what you mean. If I add the SNMP Windows Service Sensor manually in the GUI, I don't see the services in the list and therefore I can't select them.

Here is the full result for SNMP walk over the suggested OID:

Paessler SNMP Tester - 20.2.4 Computername: SRV-PRTG-P1 Interface: (10.9.0.175)
13/04/2022 08:41:08 (5 ms) : Device: 10.9.0.175
13/04/2022 08:41:08 (11 ms) : SNMP v2c
13/04/2022 08:41:08 (16 ms) : Walk 1.3.6.1.4.1.77.1.2.3.1.1
13/04/2022 08:41:08 (22 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.7.83.101.114.118.101.117.114 = "Serveur" [ASN_OCTET_STR]
13/04/2022 08:41:08 (29 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.7.84.104.195.168.109.101.115 = "Thèmes" [ASN_OCTET_STR]
13/04/2022 08:41:08 (54 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.8.78.101.116.108.111.103.111.110 = "Netlogon" [ASN_OCTET_STR]
13/04/2022 08:41:08 (62 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.10.67.108.105.101.110.116.32.68.78.83 = "Client DNS" [ASN_OCTET_STR]
13/04/2022 08:41:08 (69 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.11.67.108.105.101.110.116.32.68.72.67.80 = "Client DHCP" [ASN_OCTET_STR]
13/04/2022 08:41:08 (77 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.12.65.108.105.109.101.110.116.97.116.105.111.110 = "Alimentation" [ASN_OCTET_STR]
13/04/2022 08:41:08 (86 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.12.83.101.114.118.105.99.101.32.83.78.77.80 = "Service SNMP" [ASN_OCTET_STR]
13/04/2022 08:41:08 (95 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.12.86.77.119.97.114.101.32.84.111.111.108.115 = "VMware Tools" [ASN_OCTET_STR]
13/04/2022 08:41:08 (103 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.13.65.115.115.105.115.116.97.110.99.101.32.73.80 = "Assistance IP" [ASN_OCTET_STR]
13/04/2022 08:41:08 (116 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.13.80.108.117.103.45.97.110.100.45.80.108.97.121 = "Plug-and-Play" [ASN_OCTET_STR]
13/04/2022 08:41:08 (126 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.13.84.101.109.112.115.32.87.105.110.100.111.119.115 = "Temps Windows" [ASN_OCTET_STR]
13/04/2022 08:41:08 (140 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.14.83.101.110.116.105.110.101.108.32.65.103.101.110.116 = "Sentinel Agent" [ASN_OCTET_STR]
13/04/2022 08:41:08 (152 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.14.87.105.110.100.111.119.115.32.85.112.100.97.116.101 = "Windows Update" [ASN_OCTET_STR]
13/04/2022 08:41:08 (161 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.16.80.97.114.101.45.102.101.117.32.87.105.110.100.111.119.115 = "Pare-feu Windows" [ASN_OCTET_STR]
13/04/2022 08:41:08 (173 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.18.80.82.84.71.32.80.114.111.98.101.32.83.101.114.118.105.99.101 = "PRTG Probe Service" [ASN_OCTET_STR]
13/04/2022 08:41:08 (184 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.18.83.116.97.116.105.111.110.32.100.101.32.116.114.97.118.97.105.108 = "Station de travail" [ASN_OCTET_STR]
13/04/2022 08:41:08 (195 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.20.82.101.103.105.115.116.114.101.32.195.160.32.100.105.115.116.97.110.99.101 = "Registre à distance" [ASN_OCTET_STR]
13/04/2022 08:41:08 (210 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.21.70.117.115.105.111.110.73.110.118.101.110.116.111.114.121.32.65.103.101.110.116 = "FusionInventory Agent" [ASN_OCTET_STR]
13/04/2022 08:41:08 (222 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.21.73.115.111.108.97.116.105.111.110.32.100.101.32.99.108.195.169.32.67.78.71 = "Isolation de clé CNG" [ASN_OCTET_STR]
13/04/2022 08:41:08 (237 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.23.83.101.114.118.105.99.101.115.32.100.101.32.99.104.105.102.102.114.101.109.101.110.116 = "Services de chiffrement" [ASN_OCTET_STR]
13/04/2022 08:41:08 (249 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.23.83.112.111.117.108.101.117.114.32.100.226.128.153.105.109.112.114.101.115.115.105.111.110 = "Spouleur d’impression" [ASN_OCTET_STR]
13/04/2022 08:41:08 (276 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.24.80.108.97.110.105.102.105.99.97.116.101.117.114.32.100.101.32.116.195.162.99.104.101.115 = "Planificateur de tâches" [ASN_OCTET_STR]
13/04/2022 08:41:08 (290 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.25.65.103.101.110.116.32.100.101.32.115.116.114.97.116.195.169.103.105.101.32.73.80.115.101.99 = "Agent de stratégie IPsec" [ASN_OCTET_STR]
13/04/2022 08:41:08 (304 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.25.65.112.112.108.105.99.97.116.105.111.110.32.115.121.115.116.195.168.109.101.32.67.79.77.43 = "Application système COM+" [ASN_OCTET_STR]
13/04/2022 08:41:08 (317 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.25.80.114.111.112.97.103.97.116.105.111.110.32.100.117.32.99.101.114.116.105.102.105.99.97.116 = "Propagation du certificat" [ASN_OCTET_STR]
13/04/2022 08:41:08 (333 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.26.68.195.169.116.101.99.116.105.111.110.32.109.97.116.195.169.114.105.101.108.32.110.111.121.97.117 = "Détection matériel noyau" [ASN_OCTET_STR]
13/04/2022 08:41:08 (346 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.26.77.111.116.101.117.114.32.100.101.32.102.105.108.116.114.97.103.101.32.100.101.32.98.97.115.101 = "Moteur de filtrage de base" [ASN_OCTET_STR]
13/04/2022 08:41:08 (359 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.26.83.101.110.116.105.110.101.108.79.110.101.32.83.116.97.116.105.99.32.83.101.114.118.105.99.101 = "SentinelOne Static Service" [ASN_OCTET_STR]
13/04/2022 08:41:08 (371 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.26.83.101.114.118.105.99.101.32.76.105.115.116.101.32.100.101.115.32.114.195.169.115.101.97.117.120 = "Service Liste des réseaux" [ASN_OCTET_STR]
13/04/2022 08:41:08 (384 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.27.69.120.112.195.169.114.105.101.110.99.101.32.100.226.128.153.97.112.112.108.105.99.97.116.105.111.110 = "Expérience d’application" [ASN_OCTET_STR]
13/04/2022 08:41:08 (399 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.27.83.101.114.118.105.99.101.115.32.66.117.114.101.97.117.32.195.160.32.100.105.115.116.97.110.99.101 = "Services Bureau à distance" [ASN_OCTET_STR]
13/04/2022 08:41:08 (413 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.28.68.105.97.103.110.111.115.116.105.99.115.32.84.114.97.99.107.105.110.103.32.83.101.114.118.105.99.101 = "Diagnostics Tracking Service" [ASN_OCTET_STR]
13/04/2022 08:41:08 (427 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.28.73.110.102.111.114.109.97.116.105.111.110.115.32.100.226.128.153.97.112.112.108.105.99.97.116.105.111.110 = "Informations d’application" [ASN_OCTET_STR]
13/04/2022 08:41:08 (441 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.29.65.115.115.105.115.116.97.110.99.101.32.78.101.116.66.73.79.83.32.115.117.114.32.84.67.80.47.73.80 = "Assistance NetBIOS sur TCP/IP" [ASN_OCTET_STR]
13/04/2022 08:41:08 (456 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.29.83.101.114.118.105.99.101.32.100.101.32.112.114.111.102.105.108.32.117.116.105.108.105.115.97.116.101.117.114 = "Service de profil utilisateur" [ASN_OCTET_STR]
13/04/2022 08:41:08 (472 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.29.83.121.115.116.195.168.109.101.32.100.226.128.153.195.169.118.195.169.110.101.109.101.110.116.32.67.79.77.43 = "Système d’événement COM+" [ASN_OCTET_STR]
13/04/2022 08:41:08 (488 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.30.67.108.105.101.110.116.32.100.101.32.115.116.114.97.116.195.169.103.105.101.32.100.101.32.103.114.111.117.112.101 = "Client de stratégie de groupe" [ASN_OCTET_STR]
13/04/2022 08:41:08 (504 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.30.71.101.115.116.105.111.110.110.97.105.114.101.32.100.101.32.115.101.115.115.105.111.110.32.108.111.99.97.108.101 = "Gestionnaire de session locale" [ASN_OCTET_STR]
13/04/2022 08:41:08 (521 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.32.74.111.117.114.110.97.108.32.100.226.128.153.195.169.118.195.169.110.101.109.101.110.116.115.32.87.105.110.100.111.119.115 = "Journal d’événements Windows" [ASN_OCTET_STR]
13/04/2022 08:41:08 (538 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.33.73.110.102.114.97.115.116.114.117.99.116.117.114.101.32.100.101.32.103.101.115.116.105.111.110.32.87.105.110.100.111.119.115 = "Infrastructure de gestion Windows" [ASN_OCTET_STR]
13/04/2022 08:41:09 (569 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.33.76.97.110.99.101.117.114.32.100.101.32.112.114.111.99.101.115.115.117.115.32.115.101.114.118.101.117.114.32.68.67.79.77 = "Lanceur de processus serveur DCOM" [ASN_OCTET_STR]
13/04/2022 08:41:09 (636 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.34.65.112.112.101.108.32.100.101.32.112.114.111.99.195.169.100.117.114.101.32.100.105.115.116.97.110.116.101.32.40.82.80.67.41 = "Appel de procédure distante (RPC)" [ASN_OCTET_STR]
13/04/2022 08:41:09 (658 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.34.67.108.105.101.110.116.32.100.101.32.115.117.105.118.105.32.100.101.32.108.105.101.110.32.100.105.115.116.114.105.98.117.195.169 = "Client de suivi de lien distribué" [ASN_OCTET_STR]
13/04/2022 08:41:09 (674 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.34.83.101.114.118.105.99.101.32.100.101.32.99.97.99.104.101.32.100.101.32.112.111.108.105.99.101.32.87.105.110.100.111.119.115 = "Service de cache de police Windows" [ASN_OCTET_STR]
13/04/2022 08:41:09 (690 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.35.71.101.115.116.105.111.110.110.97.105.114.101.32.100.101.115.32.99.111.110.110.101.120.105.111.110.115.32.87.105.110.100.111.119.115 = "Gestionnaire des connexions Windows" [ASN_OCTET_STR]
13/04/2022 08:41:09 (714 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.35.77.97.112.112.101.117.114.32.100.101.32.112.111.105.110.116.32.100.101.32.116.101.114.109.105.110.97.105.115.111.110.32.82.80.67 = "Mappeur de point de terminaison RPC" [ASN_OCTET_STR]
13/04/2022 08:41:09 (736 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.35.83.101.114.118.105.99.101.32.100.101.32.115.116.114.97.116.195.169.103.105.101.32.100.101.32.100.105.97.103.110.111.115.116.105.99 = "Service de stratégie de diagnostic" [ASN_OCTET_STR]
13/04/2022 08:41:09 (752 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.36.83.101.114.118.105.99.101.32.73.110.116.101.114.102.97.99.101.32.100.117.32.109.97.103.97.115.105.110.32.114.195.169.115.101.97.117 = "Service Interface du magasin réseau" [ASN_OCTET_STR]
13/04/2022 08:41:09 (769 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.37.67.111.110.110.97.105.115.115.97.110.99.101.32.100.101.115.32.101.109.112.108.97.99.101.109.101.110.116.115.32.114.195.169.115.101.97.117 = "Connaissance des emplacements réseau" [ASN_OCTET_STR]
13/04/2022 08:41:09 (785 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.37.71.101.115.116.105.111.110.110.97.105.114.101.32.100.101.32.99.111.109.112.116.101.115.32.100.101.32.115.195.169.99.117.114.105.116.195.169 = "Gestionnaire de comptes de sécurité" [ASN_OCTET_STR]
13/04/2022 08:41:09 (803 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.39.86.77.119.97.114.101.32.65.108.105.97.115.32.77.97.110.97.103.101.114.32.97.110.100.32.84.105.99.107.101.116.32.83.101.114.118.105.99.101 = "VMware Alias Manager and Ticket Service" [ASN_OCTET_STR]
13/04/2022 08:41:09 (818 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.40.83.77.80.32.100.101.32.108.226.128.153.69.115.112.97.99.101.32.100.101.32.115.116.111.99.107.97.103.101.115.32.77.105.99.114.111.115.111.102.116 = "SMP de l’Espace de stockages Microsoft" [ASN_OCTET_STR]
13/04/2022 08:41:09 (836 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.40.83.101.110.116.105.110.101.108.79.110.101.32.65.103.101.110.116.32.76.111.103.32.80.114.111.99.101.115.115.105.110.103.32.83.101.114.118.105.99.101 = "SentinelOne Agent Log Processing Service" [ASN_OCTET_STR]
13/04/2022 08:41:09 (852 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.40.83.101.114.118.105.99.101.32.66.114.111.107.101.114.32.100.101.115.32.195.169.118.195.169.110.101.109.101.110.116.115.32.115.121.115.116.195.168.109.101 = "Service Broker des événements système" [ASN_OCTET_STR]
13/04/2022 08:41:09 (868 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.41.67.111.111.114.100.105.110.97.116.101.117.114.32.100.101.32.116.114.97.110.115.97.99.116.105.111.110.115.32.100.105.115.116.114.105.98.117.195.169.101.115 = "Coordinateur de transactions distribuées" [ASN_OCTET_STR]
13/04/2022 08:41:09 (884 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.41.83.101.114.118.105.99.101.32.195.137.110.117.109.195.169.114.97.116.101.117.114.32.100.226.128.153.97.112.112.97.114.101.105.108.32.109.111.98.105.108.101 = "Service Énumérateur d’appareil mobile" [ASN_OCTET_STR]
13/04/2022 08:41:09 (903 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.44.71.101.115.116.105.111.110.32.195.160.32.100.105.115.116.97.110.99.101.32.100.101.32.87.105.110.100.111.119.115.32.40.71.101.115.116.105.111.110.32.87.83.77.41 = "Gestion à distance de Windows (Gestion WSM)" [ASN_OCTET_STR]
13/04/2022 08:41:09 (918 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.45.67.111.110.102.105.103.117.114.97.116.105.111.110.32.100.101.115.32.115.101.114.118.105.99.101.115.32.66.117.114.101.97.117.32.195.160.32.100.105.115.116.97.110.99.101 = "Configuration des services Bureau à distance" [ASN_OCTET_STR]
13/04/2022 08:41:09 (934 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.46.77.111.100.117.108.101.115.32.100.101.32.103.195.169.110.195.169.114.97.116.105.111.110.32.100.101.32.99.108.195.169.115.32.73.75.69.32.101.116.32.65.117.116.104.73.80 = "Modules de génération de clés IKE et AuthIP" [ASN_OCTET_STR]
13/04/2022 08:41:09 (950 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.47.71.101.115.116.105.111.110.110.97.105.114.101.32.100.226.128.153.105.110.115.116.97.108.108.97.116.105.111.110.32.100.101.32.112.195.169.114.105.112.104.195.169.114.105.113.117.101 = "Gestionnaire d’installation de périphérique" [ASN_OCTET_STR]
13/04/2022 08:41:09 (965 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.48.83.101.114.118.105.99.101.32.100.101.32.106.111.117.114.110.97.108.105.115.97.116.105.111.110.32.100.101.115.32.97.99.99.195.168.115.32.117.116.105.108.105.115.97.116.101.117.114 = "Service de journalisation des accès utilisateur" [ASN_OCTET_STR]
13/04/2022 08:41:09 (979 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.49.83.101.114.118.105.99.101.32.100.101.32.110.111.116.105.102.105.99.97.116.105.111.110.32.100.226.128.153.195.169.118.195.169.110.101.109.101.110.116.115.32.115.121.115.116.195.168.109.101 = "Service de notification d’événements système" [ASN_OCTET_STR]
13/04/2022 08:41:09 (996 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.49.83.101.114.118.105.99.101.32.100.101.32.116.114.97.110.115.102.101.114.116.32.105.110.116.101.108.108.105.103.101.110.116.32.101.110.32.97.114.114.105.195.168.114.101.45.112.108.97.110 = "Service de transfert intelligent en arrière-plan" [ASN_OCTET_STR]
13/04/2022 08:41:09 (1010 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.55.83.101.114.118.105.99.101.32.100.226.128.153.105.110.102.114.97.115.116.114.117.99.116.117.114.101.32.100.101.115.32.116.195.162.99.104.101.115.32.101.110.32.97.114.114.105.195.168.114.101.45.112.108.97.110 = "Service d’infrastructure des tâches en arrière-plan" [ASN_OCTET_STR]
13/04/2022 08:41:09 (1023 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.61.83.101.114.118.105.99.101.32.100.226.128.153.195.169.110.117.109.195.169.114.97.116.105.111.110.32.100.101.32.112.195.169.114.105.112.104.195.169.114.105.113.117.101.115.32.100.101.32.99.97.114.116.101.32.195.160.32.112.117.99.101 = "Service d’énumération de périphériques de carte à puce" [ASN_OCTET_STR]
13/04/2022 08:41:09 (1038 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.71.82.101.100.105.114.101.99.116.101.117.114.32.100.101.32.112.111.114.116.32.100.117.32.109.111.100.101.32.117.116.105.108.105.115.97.116.101.117.114.32.100.101.115.32.115.101.114.118.105.99.101.115.32.66.117.114.101.97.117.32.195.160.32.100.105.115.116.97.110.99.101 = "Redirecteur de port du mode utilisateur des services Bureau à distance" [ASN_OCTET_STR]
13/04/2022 08:41:09 (1059 ms) : 1.3.6.1.4.1.77.1.2.3.1.1.78.83.101.114.118.105.99.101.32.100.101.32.100.195.169.99.111.117.118.101.114.116.101.32.97.117.116.111.109.97.116.105.113.117.101.32.100.101.32.80.114.111.120.121.32.87.101.98.32.112.111.117.114.32.108.101.115.32.115.101.114.118.105.99.101.115.32.72.84.84.80.32.87.105.110.100.111.119.115 = "Service de découverte automatique de Proxy Web pour les services HTTP Windows" [ASN_OCTET_STR]

Thanks again!

Thomas

Created on Apr 13, 2022 8:08:46 AM by  Eaux de Vienne (0) 1



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Hello,

Thanks for sharing the results, I'm afraid that the Walk was performed against the OID 1.3.6.1.4.1.77.1.2.3.1.1 and not the 1.3.6.1.4.1.77.1.2.3.1.3.

Could you please also provide the results of this scan using 1.3.6.1.4.1.77.1.2.3.1.3?


Kind regards,
Felix Saure, Tech Support Team

Created on Apr 14, 2022 5:49:21 AM by  Felix Saure [Paessler Support]



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Sorry Felix, I didn't notice the different OID...

Here is the full result for OID 1.3.6.1.4.1.77.1.2.3.1.3:

Paessler SNMP Tester - 20.2.4 Computername: SRV-PRTG-P1 Interface: (10.9.0.175)
14/04/2022 08:09:58 (2 ms) : Device: 10.9.0.175
14/04/2022 08:09:58 (7 ms) : SNMP v2c
14/04/2022 08:09:58 (15 ms) : Walk 1.3.6.1.4.1.77.1.2.3.1.3
14/04/2022 08:09:58 (23 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.7.83.101.114.118.101.117.114 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (39 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.7.84.104.195.168.109.101.115 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (64 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.8.78.101.116.108.111.103.111.110 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (86 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.10.67.108.105.101.110.116.32.68.78.83 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (129 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.11.67.108.105.101.110.116.32.68.72.67.80 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (135 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.12.65.108.105.109.101.110.116.97.116.105.111.110 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (140 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.12.83.101.114.118.105.99.101.32.83.78.77.80 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (143 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.12.86.77.119.97.114.101.32.84.111.111.108.115 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (147 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.13.65.115.115.105.115.116.97.110.99.101.32.73.80 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (150 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.13.80.108.117.103.45.97.110.100.45.80.108.97.121 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (154 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.13.84.101.109.112.115.32.87.105.110.100.111.119.115 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (159 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.14.83.101.110.116.105.110.101.108.32.65.103.101.110.116 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (163 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.16.80.97.114.101.45.102.101.117.32.87.105.110.100.111.119.115 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (168 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.18.80.82.84.71.32.80.114.111.98.101.32.83.101.114.118.105.99.101 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (172 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.18.83.116.97.116.105.111.110.32.100.101.32.116.114.97.118.97.105.108 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (176 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.20.82.101.103.105.115.116.114.101.32.195.160.32.100.105.115.116.97.110.99.101 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (181 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.21.70.117.115.105.111.110.73.110.118.101.110.116.111.114.121.32.65.103.101.110.116 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (186 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.21.73.115.111.108.97.116.105.111.110.32.100.101.32.99.108.195.169.32.67.78.71 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (190 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.23.83.101.114.118.105.99.101.115.32.100.101.32.99.104.105.102.102.114.101.109.101.110.116 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (195 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.23.83.112.111.117.108.101.117.114.32.100.226.128.153.105.109.112.114.101.115.115.105.111.110 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (201 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.24.80.108.97.110.105.102.105.99.97.116.101.117.114.32.100.101.32.116.195.162.99.104.101.115 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (206 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.25.65.103.101.110.116.32.100.101.32.115.116.114.97.116.195.169.103.105.101.32.73.80.115.101.99 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (212 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.25.65.112.112.108.105.99.97.116.105.111.110.32.115.121.115.116.195.168.109.101.32.67.79.77.43 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (217 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.25.80.114.111.112.97.103.97.116.105.111.110.32.100.117.32.99.101.114.116.105.102.105.99.97.116 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (222 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.26.68.195.169.116.101.99.116.105.111.110.32.109.97.116.195.169.114.105.101.108.32.110.111.121.97.117 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (228 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.26.77.111.116.101.117.114.32.100.101.32.102.105.108.116.114.97.103.101.32.100.101.32.98.97.115.101 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (233 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.26.83.101.110.116.105.110.101.108.79.110.101.32.83.116.97.116.105.99.32.83.101.114.118.105.99.101 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (239 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.26.83.101.114.118.105.99.101.32.76.105.115.116.101.32.100.101.115.32.114.195.169.115.101.97.117.120 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (245 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.27.83.101.114.118.105.99.101.115.32.66.117.114.101.97.117.32.195.160.32.100.105.115.116.97.110.99.101 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (250 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.28.68.105.97.103.110.111.115.116.105.99.115.32.84.114.97.99.107.105.110.103.32.83.101.114.118.105.99.101 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (256 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.28.73.110.102.111.114.109.97.116.105.111.110.115.32.100.226.128.153.97.112.112.108.105.99.97.116.105.111.110 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (264 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.29.65.115.115.105.115.116.97.110.99.101.32.78.101.116.66.73.79.83.32.115.117.114.32.84.67.80.47.73.80 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (270 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.29.83.101.114.118.105.99.101.32.100.101.32.112.114.111.102.105.108.32.117.116.105.108.105.115.97.116.101.117.114 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (277 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.29.83.121.115.116.195.168.109.101.32.100.226.128.153.195.169.118.195.169.110.101.109.101.110.116.32.67.79.77.43 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (283 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.30.67.108.105.101.110.116.32.100.101.32.115.116.114.97.116.195.169.103.105.101.32.100.101.32.103.114.111.117.112.101 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (289 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.30.71.101.115.116.105.111.110.110.97.105.114.101.32.100.101.32.115.101.115.115.105.111.110.32.108.111.99.97.108.101 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (297 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.32.74.111.117.114.110.97.108.32.100.226.128.153.195.169.118.195.169.110.101.109.101.110.116.115.32.87.105.110.100.111.119.115 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (304 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.33.73.110.102.114.97.115.116.114.117.99.116.117.114.101.32.100.101.32.103.101.115.116.105.111.110.32.87.105.110.100.111.119.115 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (311 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.33.76.97.110.99.101.117.114.32.100.101.32.112.114.111.99.101.115.115.117.115.32.115.101.114.118.101.117.114.32.68.67.79.77 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (319 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.34.65.112.112.101.108.32.100.101.32.112.114.111.99.195.169.100.117.114.101.32.100.105.115.116.97.110.116.101.32.40.82.80.67.41 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (328 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.34.67.108.105.101.110.116.32.100.101.32.115.117.105.118.105.32.100.101.32.108.105.101.110.32.100.105.115.116.114.105.98.117.195.169 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (336 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.34.83.101.114.118.105.99.101.32.100.101.32.99.97.99.104.101.32.100.101.32.112.111.108.105.99.101.32.87.105.110.100.111.119.115 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (344 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.35.71.101.115.116.105.111.110.110.97.105.114.101.32.100.101.115.32.99.111.110.110.101.120.105.111.110.115.32.87.105.110.100.111.119.115 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (352 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.35.77.97.112.112.101.117.114.32.100.101.32.112.111.105.110.116.32.100.101.32.116.101.114.109.105.110.97.105.115.111.110.32.82.80.67 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (361 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.35.83.101.114.118.105.99.101.32.100.101.32.115.116.114.97.116.195.169.103.105.101.32.100.101.32.100.105.97.103.110.111.115.116.105.99 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (371 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.36.83.101.114.118.105.99.101.32.73.110.116.101.114.102.97.99.101.32.100.117.32.109.97.103.97.115.105.110.32.114.195.169.115.101.97.117 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (378 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.37.67.111.110.110.97.105.115.115.97.110.99.101.32.100.101.115.32.101.109.112.108.97.99.101.109.101.110.116.115.32.114.195.169.115.101.97.117 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (387 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.37.71.101.115.116.105.111.110.110.97.105.114.101.32.100.101.32.99.111.109.112.116.101.115.32.100.101.32.115.195.169.99.117.114.105.116.195.169 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (395 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.39.86.77.119.97.114.101.32.65.108.105.97.115.32.77.97.110.97.103.101.114.32.97.110.100.32.84.105.99.107.101.116.32.83.101.114.118.105.99.101 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (404 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.40.83.101.110.116.105.110.101.108.79.110.101.32.65.103.101.110.116.32.76.111.103.32.80.114.111.99.101.115.115.105.110.103.32.83.101.114.118.105.99.101 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (412 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.40.83.101.114.118.105.99.101.32.66.114.111.107.101.114.32.100.101.115.32.195.169.118.195.169.110.101.109.101.110.116.115.32.115.121.115.116.195.168.109.101 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (420 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.41.67.111.111.114.100.105.110.97.116.101.117.114.32.100.101.32.116.114.97.110.115.97.99.116.105.111.110.115.32.100.105.115.116.114.105.98.117.195.169.101.115 = "1" [ASN_INTEGER]
14/04/2022 08:09:58 (428 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.44.71.101.115.116.105.111.110.32.195.160.32.100.105.115.116.97.110.99.101.32.100.101.32.87.105.110.100.111.119.115.32.40.71.101.115.116.105.111.110.32.87.83.77.41 = "1" [ASN_INTEGER]
14/04/2022 08:09:59 (436 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.45.67.111.110.102.105.103.117.114.97.116.105.111.110.32.100.101.115.32.115.101.114.118.105.99.101.115.32.66.117.114.101.97.117.32.195.160.32.100.105.115.116.97.110.99.101 = "1" [ASN_INTEGER]
14/04/2022 08:09:59 (444 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.46.77.111.100.117.108.101.115.32.100.101.32.103.195.169.110.195.169.114.97.116.105.111.110.32.100.101.32.99.108.195.169.115.32.73.75.69.32.101.116.32.65.117.116.104.73.80 = "1" [ASN_INTEGER]
14/04/2022 08:09:59 (454 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.47.71.101.115.116.105.111.110.110.97.105.114.101.32.100.226.128.153.105.110.115.116.97.108.108.97.116.105.111.110.32.100.101.32.112.195.169.114.105.112.104.195.169.114.105.113.117.101 = "1" [ASN_INTEGER]
14/04/2022 08:09:59 (462 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.48.83.101.114.118.105.99.101.32.100.101.32.106.111.117.114.110.97.108.105.115.97.116.105.111.110.32.100.101.115.32.97.99.99.195.168.115.32.117.116.105.108.105.115.97.116.101.117.114 = "1" [ASN_INTEGER]
14/04/2022 08:09:59 (471 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.49.83.101.114.118.105.99.101.32.100.101.32.110.111.116.105.102.105.99.97.116.105.111.110.32.100.226.128.153.195.169.118.195.169.110.101.109.101.110.116.115.32.115.121.115.116.195.168.109.101 = "1" [ASN_INTEGER]
14/04/2022 08:09:59 (487 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.49.83.101.114.118.105.99.101.32.100.101.32.116.114.97.110.115.102.101.114.116.32.105.110.116.101.108.108.105.103.101.110.116.32.101.110.32.97.114.114.105.195.168.114.101.45.112.108.97.110 = "1" [ASN_INTEGER]
14/04/2022 08:09:59 (495 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.55.83.101.114.118.105.99.101.32.100.226.128.153.105.110.102.114.97.115.116.114.117.99.116.117.114.101.32.100.101.115.32.116.195.162.99.104.101.115.32.101.110.32.97.114.114.105.195.168.114.101.45.112.108.97.110 = "1" [ASN_INTEGER]
14/04/2022 08:09:59 (503 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.61.83.101.114.118.105.99.101.32.100.226.128.153.195.169.110.117.109.195.169.114.97.116.105.111.110.32.100.101.32.112.195.169.114.105.112.104.195.169.114.105.113.117.101.115.32.100.101.32.99.97.114.116.101.32.195.160.32.112.117.99.101 = "1" [ASN_INTEGER]
14/04/2022 08:09:59 (516 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.71.82.101.100.105.114.101.99.116.101.117.114.32.100.101.32.112.111.114.116.32.100.117.32.109.111.100.101.32.117.116.105.108.105.115.97.116.101.117.114.32.100.101.115.32.115.101.114.118.105.99.101.115.32.66.117.114.101.97.117.32.195.160.32.100.105.115.116.97.110.99.101 = "1" [ASN_INTEGER]
14/04/2022 08:09:59 (524 ms) : 1.3.6.1.4.1.77.1.2.3.1.3.78.83.101.114.118.105.99.101.32.100.101.32.100.195.169.99.111.117.118.101.114.116.101.32.97.117.116.111.109.97.116.105.113.117.101.32.100.101.32.80.114.111.120.121.32.87.101.98.32.112.111.117.114.32.108.101.115.32.115.101.114.118.105.99.101.115.32.72.84.84.80.32.87.105.110.100.111.119.115 = "1" [ASN_INTEGER]

I can't find any service name inside this one.

Thomas

Created on Apr 14, 2022 6:13:10 AM by  Eaux de Vienne (0) 1



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Hello Thomas,

The results are complete I was able to create the sensor for the three sensors correctly. Can you please doublecheck that

  • the target address is correct
  • the same SNMP Community String is used
  • that the service is not hidden on a different page (like page 2 while creating the sensor)

Kind regards,
Felix Saure, Tech Support Team

Created on Apr 14, 2022 9:18:59 AM by  Felix Saure [Paessler Support]



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Hi Felix,

Thanks for replying. I had already checked these points:

- Target address is correct
- SNMP community string is the same as on the server (read-only and accepting from any address)
- Services are not hidden on another page (I can't find them either searching by name of ordering list by name)

Thomas

Created on Apr 14, 2022 9:39:46 AM by  Eaux de Vienne (0) 1

Last change on Apr 14, 2022 10:34:11 AM by  Felix Wiesneth [Paessler Support]



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Hello Thomas,

Could you please send a screenshot of the device settings including the Credentials for SNMP Devices, the target address as well as the SNMP Compatibility options to [email protected]?

Please refer to this case so that I can take over directly.

Next to this, kindly start a WireShark capture on the probe host and create a capture filter (not display) with

host 10.9.0.175

I just recognized that the tests are sent to the PRTG server itself, is that by intention?

I cannot explain the behavior yet, let's see if the screenshot yields more information.


Kind regards,
Felix Saure, Tech Support Team

Created on Apr 15, 2022 5:18:56 AM by  Felix Saure [Paessler Support]



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