I read that in the notifications I could use the option Execute HTTP action, but as prtg would log into the tool since it needs authentication because it is external to prtg
How can I integrate prtg with an external ticketing tool?
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Hello Daniel,
with PRTG you can do a HTTP Post, allowing you to authenticate via post payload. However, more complex authentication might not be possible.
PRTG also allows to run an executable as part of a notification template. This could be a Powershell script which uses invoke-webrequest to communicate with an external ticket system. While this implies everything has to be implemented by the user, it is a flexible option.
Created on Apr 18, 2022 12:17:16 PM by
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