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admin user restrictions



So i have this scenario, I have another department who needs to use my PRTG implementation. But, the problem is, they are part of our core NOC so do not want us to see any of their sensors/settings, and vice versa. But the PRTG administrator account is with me, is there any way i can give them a blind group with a sensor restriction?

Yes we have thought of them getting a standalone license, but since we are moving to an enterprise license it would not be practical to maintain two licenses for us

admin-rights groups user-accounts

Created on Apr 16, 2022 11:21:56 AM

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Accepted Answer




as of now, a PRTG admin always sees everything in PRTG. The highest user account which is not an admin would be a write-user which is given full access on certain branches in the device tree.

Those users can add, edit and delete objects and even grant others the access right to such objects (if they should not be able to do that, the "write" access level would be the proper one.)

However, they cannot enter the setup of PRTG, only admin users can do that.

Created on Apr 18, 2022 12:22:21 PM by  Arne Seifert [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.