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Change notification emails

Votes:

0

Currently the email for when any device comes back online is:

Probe Device Down ended (now: Up) (Downtime: 7 m 55 s)

Which is confusing to say the least. How can I change it to just say

Probe Device Up (Downtime: 7 m 55 s)

for all probes?

prtg snmp wmi

Created on Apr 27, 2022 1:58:10 PM



1 Reply

Votes:

0

Within the "Edit Notification Template" section you'll see the Subject section that controls the content of the subject line using a series of placeholders. The default for which I think is :

[%sitename] %device %name %status %down (%message)

so that's what is generating your current subject line.

So for your request above you'd probably want to change that to :

%device %laststatus %down

though since that only shows the device and not the specific sensor within it you might prefer :

%device %shortname %laststatus %down

The list of placeholders can be found here : https://kb.paessler.com/en/topic/373-what-placeholders-can-i-use-with-prtg

and info on editing the notification template is here : https://www.paessler.com/manuals/prtg/notifications_settings

Created on May 9, 2022 10:28:08 AM




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