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Print Queue Monitor

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Hi,

is it possible to add new print queue sensors automatically when adding a new printer at the printerserver (Win Server 2016)? We´re using the wmi-sensors to monitor our queues for long running print jobs

Best regards Dennis

printer queue wmi

Created on May 10, 2022 8:10:19 AM by  DennisH (10) 1



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Hello,

you can create a custom device template, and setup template-based auto-discovery in the "Settings" tab of that device, using that template. Auto-discovery can be set to run once every hour.

Auto-Discovery only adds new sensors, it does not duplicate existing once nor does it remove unused sensors.

Created on May 12, 2022 5:30:19 PM by  Arne Seifert [Paessler Support]



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Hello Arne,

the automatic discovery didn't find any printer. So we used the Printer Queue Sensor (https://www.paessler.com/manuals/prtg/windows_print_queue_sensor). If we now add the printers of the server and then create an device template, we have only the existing printers in the template. The Auto-Discovery does not add new printers. I think the auto-discovery-function isn't working with printer queues. Important: We want to monitor the queue at a printserver, not the printer itself.

Created on May 16, 2022 10:12:51 AM by  DennisH (10) 1



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Hello,

we checked this, it appears to be a bug. There is no ETA for a bug, as the root issue seems to be quite deep.

Created on Jun 14, 2022 9:46:09 AM by  Arne Seifert [Paessler Support]

Last change on Jun 20, 2022 3:21:31 PM by  Arne Seifert [Paessler Support]



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We bought PRTG 1 week ago and are on the same problem. Would be really helpfully, when you save a template that the autodiscover is detecting new printers automatically... Looking forward for an update.

Created on Jul 8, 2022 3:19:21 PM by  PRTG_Noob (0)



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Hello,

the bug is registered, but as of now there is no ETA.

Created on Jul 11, 2022 2:00:27 PM by  Arne Seifert [Paessler Support]



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Maybe this can help you: https://github.com/Jannos-443/PRTG-PrintJobs-Age

This is our solution for the Print Queues

Created on Jul 24, 2022 8:16:21 PM by  Jannos (0)



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