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WSUS Statistics sensor stays in error state

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I just added the WSUS Statistics sensor, and it starts and stays in an error state, stating "Unable to connect to remote server." I have tried adding this sensor both on the WSUS server itself, and the local probe (installed the WSUS console on it, as suggested on another page), with no change. I cannot seem to find much information on how to fix/dial-in this sensor.

Any help would be appreciated.

prtg unable-to-connect wsus wsus-statistics

Created on May 12, 2022 12:27:50 PM



1 Reply

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Hello,

Can you check the following?

  • This sensor requires the Microsoft WSUS 3.0 Administration Console on the probe system. Make sure you installed the WSUS Admin Console on the probe server that is polling the WSUS Statistics.
  • This sensor requires Microsoft .NET 4.7.2 or later on the probe system. If the sensor shows the error PE087, additionally install .NET 3.5 on the probe system.
    Thanks!
    Benjamin Day
    [Paessler Support]

Created on May 16, 2022 8:12:14 AM by Benjamin Day [Paessler Support] (1,441) ●2 ●1




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.