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Dark Mode no longer works after recent Windows update - PRTG Installed Version 22.1.75.1594+

Votes:

0

Hi,

After the recent Windows update I've noticed that PRTG's Dark Mode no longer works. Did anyone notice the same issue? Is there a way to "force" Dark Mode?

Thanks, Attila

PS Below is the server's info:

OS Name	Microsoft Windows Server 2019 Standard
Version	10.0.17763 Build 17763
Other OS Description 	Not Available
OS Manufacturer	Microsoft Corporation
System Name	BCASTMONITORING
System Manufacturer	VMware, Inc.
System Model	VMware Virtual Platform
System Type	x64-based PC
System SKU	
Processor	Intel(R) Xeon(R) Gold 6130 CPU @ 2.10GHz, 2095 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date	Phoenix Technologies LTD 6.00, 2016-04-05
SMBIOS Version	2.7
Embedded Controller Version	0.00
BIOS Mode	Legacy
BaseBoard Manufacturer	Intel Corporation
BaseBoard Product	440BX Desktop Reference Platform
BaseBoard Version	None
Platform Role	Desktop
Secure Boot State	Unsupported
PCR7 Configuration	Not Available
Windows Directory	C:\Windows
System Directory	C:\Windows\system32
Boot Device	\Device\HarddiskVolume1
Locale	United States
Hardware Abstraction Layer	Version = "10.0.17763.2867"
User Name	Not Available
Time Zone	Central Europe Daylight Time
Installed Physical Memory (RAM)	32.0 GB
Total Physical Memory	32.0 GB
Available Physical Memory	25.3 GB
Total Virtual Memory	36.7 GB
Available Virtual Memory	30.6 GB
Page File Space	4.75 GB
Page File	C:\pagefile.sys
Kernel DMA Protection	Off
Virtualization-based security	Not enabled
Device Encryption Support	Not Available
A hypervisor has been detected. Features required for Hyper-V will not be displayed.

dark-mode force-dark-mode windows-server-2019-standard

Created on Jul 4, 2022 6:59:11 AM

Last change on Jul 4, 2022 2:32:12 PM by Felix Wiesneth [Paessler Support]



5 Replies

Votes:

0

Hello,

is this about the PRTG web interface? Dark mode is purely a browser thing here. Which browser do you use?

Created on Jul 7, 2022 11:59:27 AM by Arne Seifert [Paessler Support]



Votes:

0

Hi, In my account within PRTG the mode is set to dark. I've tried it in Firefox 102.0 (64-bit) fresh install with mode set to dark - PRTG pages are still white. I've tried it in Google Chrome 103.0.5060.114 (Official Build) (64-bit) - PRTG pages are still white. In Chrome I also did a cache cleanup - no change. I've also done a power-down and power-up (just in case...) without any change.

Can you please explain how this is purely a browser thing when a freshly installed browser displays the PRTG web interface in white when the mode is set to dark?

Thanks, Attila

Created on Jul 7, 2022 12:48:46 PM



Votes:

0

Hello,

in the web interface, the interface in rendered purely in the browser.

If you however use the Desktop App, this one has its own dark mode theme, via File / Setting.

Which interface are you using?

Created on Jul 8, 2022 11:35:32 AM by Arne Seifert [Paessler Support]



Votes:

0

Hi, I'm using the web interface.

Created on Jul 8, 2022 12:31:42 PM



Votes:

0

Hello,

can you for analysis create a new user and set it to dark theme? Does it work if you login with that user?

If there are any problems, please contact us at [email protected].

Created on Jul 11, 2022 12:17:59 PM by Arne Seifert [Paessler Support]




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