What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Learn more

PRTG Network Monitor

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

Top Tags

View all Tags

Notification Triggers



I have successfully setup email through a relay, I can test it just fine. However when I trigger any sensors, the logs say it sent an email however I don't get them. Any idea on why that would occur?

email notifications sensors

Created on Aug 2, 2022 2:41:40 PM

1 Reply



If you have no issues when testing under Setup -> Notification Delivery -> SMTP Delivery, then I would suggest you check your notification template. Try entering a recipient email address manually under "Send e-mail" option.

Created on Sep 15, 2022 7:14:21 PM

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.