Historic data api call answering 'Not enough monitoring data'

Hello Dear customer.

Can you please share the API script you are using? Also, ensure that you are trying to retrieve data from date ranges containing information.

Additionally, you mentioned that you are running PRTG version 22.2.76.1705 x64 so it is now an old version, I highly recommend you upgrade the version to the latest version as you can see on this article: https://www.paessler.com/prtg/history/stable

You can use the Auto-Update option (http://www.paessler.com/manuals/prtg/auto_update.htm).

Alternatively, you can update your PRTG manually; on the following link you can find the installer for the latest version: https://downloads.paessler.com/prtg/prtg.zip

You can simply run the exe file directly over the version currently running. The configuration and database will not be affected by installing the newer version over the old and the configuration is automatically backed up before this process. Please note that the hosting machine may be restarted during the update process. Please update your PRTG installation to the latest software version, as we have introduced numerous improvements and bug fixes since your current version.

You can use the Auto-Update option (http://www.paessler.com/manuals/prtg/auto_update.htm).

Hi, thanks for the reply.
I've updated my prtg to the latest version (PRTG Network Monitor 22.3.78.1873 x64) but the problem still persists.
Here below there's the code for the type of call I'm trying to make (I'm using 3.8.0 Python and 2.25.1 requests versions). I'm trying to retrieve data from a HTTP sensor setted with an interval of 60 seconds within a time range of 3 minutes (as shown below).
I'm sure there is some data in that range (if I extend it by just one minute I can see it clearly), but when I make the call I still get as a response Not enough monitoring data.
I've tried also to make the same call with the historic data query builder at http://127.0.0.1/historicdata.htm but with no luck.
On the other hand I also noticed that by making the call with the exact same time for the edate and sdate parameters I always get as a response all the latest data from that time (I'm planning to use this method for retrieving data, but I don't know if it is an unwanted feature that will be removed in the future). import requests url = 'http://127.0.0.1/api/historicdata.json' sdate = '2022-08-17-09-51-00' edate = '2022-08-17-09-54-00' params={ 'id' : id, 'sdate' : sdate, 'edate' : edate, 'avg' : 0, 'usecaption' : 1, 'username' : username, 'password' : password } response = requests.get(url, params=params, verify=False) print(response.text)