Hi there,
Thank you for your message.
You can absolutely monitor remote networks by using a remote probe:
https://www.paessler.com/manuals/prtg/remote_probes_and_multiple_probes
https://www.paessler.com/support/how-to/remote-probe-installation
https://www.paessler.com/prtg/requirements#remote-probes
The latter will execute the monitoring requests on the devices within the customers' network and then send the data to the Core server on a single port (TCP 23560).
When you need to monitor the network of multiple clients and provide an access to them, only for their remote probe I invite to have a look at our How-To guide: https://www.paessler.com/support/how-to/msp-setup-access-rights.You will find there all the necessary steps to provide them an access to their monitoring.
If you have any questions, do not hesitate.
Regards.
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