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Custom rest configuration does not show up



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im trying to set up an Allnet Temprature sensor. I found an article from Allnet (https://service.allnet.de/index.php?/Knowledgebase/Article/View/318/0/allnet-msr-und-prtg (only in german)) with an .template file.

            "value":{$[#0].name : $[*].value

When i put the .template file into the \Custom Sensors\rest folder i cannot select the template in the rest configuration drop down menu. I tried the webinterface as well as the desktop app from PRTG. Is there any function to refresh the rest configuration drop down menu?

custom-sensors prtg rest-sensor

Created on Sep 22, 2022 1:47:28 PM by  Blankek (0) 1

Last change on Sep 22, 2022 2:07:38 PM by  Felix Wiesneth [Paessler Support]

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Thank you for your message.

Regarding the REST template, it is not necessary to load them into PRTG like it would be necessary for a lookup. When adding the sensor, the list of templates is automatically generated from the Custom Sensors\rest folder.

Therefore, I invite you to check the following:

  • Is the template imported on the right probe server?
  • Is the template blocked by Windows (Unblock check box visible in the Properties menu)? If so, I invite you to unblock it and try to create the sensor anew.
  • Does the system account have permissions on the file?
    You should be able to use the template afterwards: REST template


Created on Sep 23, 2022 5:35:57 AM by  Florian Lesage [Paessler Support]

Last change on Sep 23, 2022 5:36:46 AM by  Florian Lesage [Paessler Support]

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